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Retail in 2019: Experience is everything

It’s 2019 and the retail landscape is dynamic, complex, and exciting. In late 2016, we saw headlines pronouncing “retail is dead.” 2017 continued the “retail apocalypse” narrative, while 2018 brought positive progression in the “retail revolution.” As we enter 2019, we emerge into a full transformation to "new retail" where experience is everything, blending physical and digital environments. The radical move to new retail is the product of rapid change in this market influenced by evolvin...
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